A driver installation may fail for a number of reasons. Users may be running a program in the background that inteferes with the installation. If Windows is performing a background Windows Update, a driver installation may also fail. This articles provides step by steps instructions for removing the NVIDIA display driver and then manually install the driver user the NVIDIA Game Ready Driver installer.

1. Start by pressing the Windows key on your keyboard to bring up Windows search/Start menu

You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3131 Katella Ave, Los Alamitos, CA 90720. Check the Status column for the Latest driver. If two versions display as the latest driver, click the download button or title for the.exe version. Use the.zip file only if you have installation issues. If only one version displays: Click the download button or title. In the next screen, the.exe and.zip versions display.

2. Start typing on your keyboard the words 'Control Panel'

3. The Control Panel icon should appear as a search result. Select this icon to launch the Windows Control Panel.

4. Once the Control Panel launches, look for 'Programs and Features' and double-click on the icon to launch.

5. Select NVIDIA Graphics Driver from the list of installed programs. If you have a long list of programs installed on your PC, you may need to scroll down to find the NVIDIA Graphics Driver. Click Uninstall/Change to remove the NVIDIA drivers from your PC.

6. Once the uninstall process has completed, reboot your PC to complete the changes.

7. Once you are back in Windows, go to the NVIDIA Driver Download Archive page and download the latest driver (or previous driver version if you are experiencing an issue with the latest driver and a specific game/app). Save the file to your hard drive

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8. Right-click over the file and select Run as administrator as shown in the screenshot below.

9. If you are promted by Windows User Account Control, click on Yes.

10. The installer will prompt you for an extraction path. Most user should be fine with the default path. Once the driver install has completed, the extracted files will automatically be removed from your PC. Choose OK.

11. You will next be prompted to accept the NVIDIA software license agreement. Read the contents and then if you agree, click 'AGREE AND CONTINUE' to proceed.

12. Next choose Custom (Advanced). Then click NEXT

13) Select Perform clean install and then click on NEXT.

14. Once the installation has finished, reboot your PC one more time to complete the installation.

You’re right in the middle of something and your computer starts acting up. Is it the app you’re working in or your device that’s the problem? How can you tell the difference between hardware and hacking?

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Most problems are software problems. Some are definitely hardware problems. And some can be caused by one or the other. This chart lists 16 of the most common problems. Knowing where to start troubleshooting can save you lots of time. And if you need to call in the cavalry, you’ll know which customer service department to call.

Note: Of course, there are exceptions to the rule.

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Problem	SOFTWARE	HARDWARE
Computer is slow	Could be malware, too many start-up items (Windows) or build up of temporary files	Could be hard drive is fragmented or starting to fail, not enough RAM or an old CPU
Computer keeps restarting	Could be automatic OS update problem, adware, virus or other malware	Could be graphics card, motherboard or network card drivers
Keyboard, mouse, printer or other peripherals aren’t working properly	Could be driver issues	Could be computer port issues or peripheral component issues
Peripheral commands interpreted incorrectly	✓
App command not working	Software if it’s happening in only one app	Hardware if it’s happening in more than one app
Internet is slow	Could be an app in background is consuming the bandwidth	Could be hard disk failing
Downloads take forever	✓
Computer freezes	✓
Attachments won’t open	✓
PC blue screen of death	✓ (although it could be your drivers)
Pop-up ads	✓
Corrupt files or long delays accessing files	✓
Google performing oddly	✓
Sudden shut off…or sudden anything weird	✓
Graphical errors like your computer screen is jumbled	✓
Unusual noises	✓

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If you’re lucky, your problem is a software problem that can be easily resolved by running a repair utility or uninstalling and reinstalling if it’s a desktop app or logging off and on again if it’s a cloud app. To keep problems away, keep your software updated. To keep your computer clean and in good shape, pay attention when things seem weird so you can start troubleshooting before it ruins your day. If you get a new computer and it’s having problems already — quick, trade it in while you still can.

If your company is a Leapfrog client, your first (and only) call should be to our super-smart and friendly Help Desk frogs at 404-870-2124 or 866-870-2124. They’ll figure everything out for you and even fix it remotely.

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